Check-in & Check-out

Check-in time is from 2:00 PM, and check-out is until 12:00 PM. Early check-in or late check-out may be arranged based on availability.

Yes, early check-in is possible upon request and subject to room availability. Additional charges may apply for early arrivals.

Yes, late check-out can be arranged upon request, depending on room availability and with possible additional fees.

Guests are required to present a valid ID card or passport and the booking confirmation during check-in.

Currently, online check-in is not available. Guests are welcomed personally at the reception for a smooth arrival process.

Only the person whose name appears on the reservation may check in unless prior arrangements are made with the hotel.

No worries — Metro City Hotel Baku offers 24-hour reception, so you can check in anytime, even late at night.

Yes, complimentary luggage storage is available for guests who arrive before their room is ready.

Yes, the hotel provides luggage storage service after check-out so you can continue exploring Baku before departure.

A small refundable deposit or pre-authorization may be required at check-in to cover any incidental charges.

Unfortunately, valid identification is required for check-in as per Azerbaijani hotel regulations.

You can contact the front desk to extend your stay. Extensions depend on room availability and may include rate adjustments.

Yes, express check-out can be arranged to help guests save time during departure. Please inform reception in advance.

Yes, a digital or printed confirmation from your booking platform is accepted during check-in.

Guests should check out by 12:00 PM. Late check-out beyond the allowed time may incur additional fees.

Yes, guests can pay at check-in or check-out depending on the booking policy. Major cards and cash are accepted.

Yes, the hotel’s reception operates 24/7, allowing guests to check in at any hour, including late-night arrivals.

Early check-out is available anytime. Please inform the reception in advance to ensure a smooth departure process.

Yes, you can modify your check-in date by contacting the hotel directly or through your booking platform, subject to availability.

Yes, the hotel offers complimentary wake-up calls upon request to ensure you don’t miss your early departure.