Terms & Conditions

By accessing or using the Metro City Hotel website, making a reservation, or staying at our property, you agree to comply with the following Terms & Conditions. These terms are designed to protect both guests and the hotel while ensuring a pleasant experience for everyone.

All reservations made through our website, by phone, email, or third-party platforms are subject to availability and confirmation. Rates, offers, and room descriptions may change without prior notice, but confirmed bookings will be honored according to the agreed terms.

Guests are responsible for providing accurate personal and payment information during booking. Any damage to hotel property, violation of hotel rules, or disruptive behavior may result in additional charges or termination of stay without refund.

Metro City Hotel reserves the right to refuse service, modify bookings, or update hotel policies when necessary to ensure safety, legal compliance, and service quality. The hotel is not responsible for loss of personal belongings unless stored in designated secure areas.

By using our services, you acknowledge and accept these Terms & Conditions. For any questions or clarifications, guests are encouraged to contact Metro City Hotel directly.